Universal Referral Program ©

Six Training Agencies Form Group To Make Referrals Easier..

Six U.S. based training agencies—IDEA, PDIC, NASDS, NAUI, SSI and YMCA—have agreed to work together to create a universal program for open water referrals.

This collaborative effort was formed in response to demand from dive retailers, resorts and consumers, who for many years have wanted an easy, customer-friendly diver referral process. Currently, students must be referred within the network of the agency with whom they began their training. This is not practical or possible for all divers. The current diver referral system creates an unnecessary inconvenience.

The intent of a Universal Referral Program is to improve customer service, because referrals happen at a crucial time in the development of new divers. A positive impression of the sport at this stage dramatically improves their chances of long-term participation. For this reason, a Universal Referral Program has benefits to every segment of the dive industry.

Creating a Universal Referral Program is not without some challenging issues. Therefore, the development team includes legal professionals, insurance brokers, risk management consultants and the top training personnel from each participating agency. Under no circumstances will a program be released until all issues are addressed and answered satisfactorily.

For more information contact any participating agency (IDEA: 904-744-5554, PDIC: 717-342-9434, NASDS: 800-735-3483, NAUI: 813-628-6284, SSI: 800-892-2702, YMCA: 770-662-5172).

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